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FREE Click & Collect available within 1 hour at the Diya warehouse! Collection on Saturday 30th April 2022 and Sunday 1st May 2022, between 11am and 4pm only.
Customers should arrive to collect their order after one hour of placing their order, not any sooner. Please ring the buzzer (intercom) when you arrive at the Diya warehouse and have your ID and order number ready. You will not be permitted entry in the warehouse for health and safety, you will remain outside the building.
Our FREE Click & Collect service will ensure your order is ready for you within 1 hour at the Diya warehouse. This is subject to opening times, order volumes and the time the order is placed. We will hold your Click & Collect order until 4pm on Sunday 1st May 2022, at which time it will be cancelled and refunded back to your payment source.
To place a Click & Collect order, simply select this option on the checkout page. You will receive two emails.
Orders will be ready for collection Saturday 30th April 2022 and Sunday 1st May 2022 during the hours of 11am to 4pm only. We cannot hold orders longer than this. When you are ready to collect, please bring your order number (confirmation email) and photo ID (passport or driving licence), only the person who placed the order can collect the order. Any uncollected orders shall be processed for cancellation on Sunday 1st May 2022 at 4pm.
Please do not travel to the Diya Warehouse until 1 hour after your order was placed. Before you travel to your local store, please ensure you have the following:
If you order a large or heavy item, please ensure you have the means to easily collect the item.
You should have received an email to confirm your order has been cancelled. There is no further action required by you and your payment will be refunded back to you with at least 2-3 working days.
Please note your Click & Collect items will be packed in Diya branded courier packs, after the item/s are scanned.
All Click & Collect purchases are subject to Diya’s Terms and Conditions. In addition, please see below Click & Collect terms and conditions.