All measurements mentioned below are Actual Body measurements
Wanna know how to measure yourself accurately?
Garment measurements are 1”- 2” more than your body measurements to allow ease, subject to fabric and style.
LADIES REGULAR
in
cm
Size
UK
Bust
Waist
Hip
XXS
6
32
26
34
XS
8
34
28
36
S
10
36
30
38
M
12
38
32
40
L
14
40
34
42
XL
16
42
36
44
XXL
20
46
43
48
XXXL
24
50
48
52
Size
UK
Bust
Waist
Hip
XXS
6
82
66
87
XS
8
87
72
92
S
10
92
77
97
M
12
97
82
102
L
14
102
87
107
XL
16
107
97
117
XXL
20
117
110
123
XXXL
24
127
122
132
International Sizes
Size
UK
US
EUR
XXS
6
4
34
XS
8
6
36
S
10
8
38
M
12
10
40
L
14
12
42
XL
16
14
44
XXL
20
18
48
XXXL
24
22
52
All measurements mentioned below are Actual Body measurements.
Garment measurements are 1’- 2” more than your body measurements to allow ease, subject to fabric and style.
Diya Petite garments are cut proportionally shorter than Diya standard sizes and are designed to fit heights 5’2” and below
LADIES PETITE
in
cm
Size
UK
Bust
Waist
Hip
XXXS
4
30
24
32
XXS
6
32
26
34
XS
8
34
28
36
S
10
36
30
38
M
12
38
32
40
L
14
40
34
42
XL
16
42
36
44
XXL
20
46
43
48
Size
UK
Bust
Waist
Hip
XXXS
4
77
61
82
XXS
6
82
66
87
XS
8
87
72
92
S
10
92
77
97
M
12
97
82
102
L
14
102
87
107
XL
16
107
92
112
International Sizes
Size
UK
US
EUR
XXXS
4
2
32
XXS
6
4
34
XS
8
6
36
S
10
8
38
M
12
10
40
L
14
12
42
XL
16
14
44
XXL
20
18
48
Our blouses are stitched in a Ready garment size 38” and have side seam allowance of Ready garment sizes 40” and 42” that can be easily opened up for a looser fit.
Size
Bust
M (Standard)
38"
L (First Stitch)
40"
XL (Second Stitch)
42"
HOW TO MEASURE
BUST: Wrap the tape measure under the armpits, around the fullest part of your chest.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
HOW TO MEASURE
1.BUST : Wrap the tape measure under your armpits, around the fullest part of your chest.
2.WAIST: Measure the waist circumference at the smallest part of the waist. For most women this is about an inch above the belly button.
3.HIP: Measure the fullest part of the hips. This is roughly the area you sit on when you sit down.
*DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style
SALWAR KAMEEZ
KURTA PYJAMA
INDO-WESTERN
WAIST COAT
All measurements mentioned below are Actual Body measurements. Garment measurements are 4"- 6" more than your body measurements to allow ease, subject to fabric and style.
SALWAR KAMEEZ
in
cm
Size
Body Chest
Top Length
XS
34-36
42
S
37-39
43
M
40-42
45
L
43-45
46
XL
46-48
47
XXL
49-51
48
Size
Body Chest
Top Length
XS
86-91
107
S
94-100
109
M
102-107
114
L
109-114
117
XL
117-122
119
XXL
124-127
122
KURTA PYJAMA
in
cm
Size
Body Chest
Top Length
XS
34-36
38
S
37-39
39
M
40-42
40
L
43-45
41
XL
46-48
43
XXL
49-51
44
Size
Body Chest
Top Length
XS
86-91
97
S
94-100
99
M
102-107
102
L
109-114
104
XL
117-122
109
XXL
124-127
112
INDO-WESTERN
in
cm
Size
Body Chest
Top Length
XS
34-36
36
S
37-39
37
M
40-42
38
L
43-45
39
XL
46-48
40
XXL
49-51
41
Size
Body Chest
Top Length
XS
86-91
91
S
94-100
94
M
102-107
97
L
109-114
99
XL
117-122
102
XXL
124-127
104
WAIST COAT
in
cm
Size
Body Chest
Top Length
XS
34-36
26
S
37-39
26.5
M
40-42
27.5
L
43-45
28.5
XL
46-48
29.5
XXL
49-51
30.5
Size
Body Chest
Top Length
XS
86-91
66
S
94-100
67
M
102-107
70
L
109-114
72
XL
117-122
75
XXL
124-127
77
HOW TO MEASURE
Chest: Wrap the tape measure under your armpits, around the fullest part of your chest.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
BOY’S WEAR
GIRL’S WEAR
All measurements mentioned below are Actual Body measurements.
Our garment sizes are based on the average measurements for a child of the age number mentioned, and are 2”- 4” more than your body measurements to allow ease, subject to fabric and style.
We recommend ordering according to the age mentioned. I.e. Size 8 is suitable for an average sized 8-year-old. If you prefer a looser fit, we recommend going up a size
BOY’S
in
cm
SIZE(AGE)
BODY CHEST
TOP LENGTH
0
14-16
14
1
16-18
16
2
18-20
20
3
20-22
22
4
22-24
24
5
24-26
26
6
26-28
28
7
28-30
30
8
30-32
31
9
32-34
33
10
34-36
34
11
36-38
38
12
38-40
39
13
40-42
40
14
42-44
41
SIZE(AGE)
BODY CHEST
TOP LENGTH
0
36-41
36
1
41-46
41
2
46-51
50
3
51-56
56
4
56-61
61
5
61-66
66
6
66-71
71
7
71-76
76
8
76-81
79
9
81-86
84
10
86--91
86
11
91-97
97
12
97-102
99
13
102-107
102
14
107-112
104
HOW TO MEASURE
Chest: Wrap the tape measure under the armpits, around the fullest part of the chest.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
All measurements mentioned below are Actual Body measurements.
Garment measurements are 1”- 2” more than your body measurements to allow ease, subject to fabric and style.
SHIFT DRESS
in
cm
SIZE
BODY CHEST
TOP LENGTH
18
20
17
20
22
19
22
24
21
24
26
23
26
28
25
28
30
27
30
31
29
32
32
31
34
34
33
36
36
35
SIZE
BODY CHEST
TOP LENGTH
18
51
43
20
56
48
22
61
53
24
66
58
26
71
64
28
76
69
30
79
74
32
81
79
34
86
84
36
91
89
STRAIGHT CUT DRESS
in
cm
SIZE
BODY CHEST
TOP LENGTH
18
20
28
20
22
30
22
24
32
24
26
34
26
28
36
28
30
38
30
31
40
32
32
42
34
34
44
36
36
46
SIZE
BODY CHEST
TOP LENGTH
18
51
71
20
56
76
22
61
81
24
66
86
26
71
91
28
76
97
30
79
102
32
81
107
34
86
112
36
91
117
A-LINE OR BIAS CUT DRESS
in
cm
SIZE
BODY CHEST
TOP LENGTH
18
20
32
20
22
34
22
24
36
24
26
38
26
28
40
28
30
42
30
31
44
32
32
46
34
34
48
36
36
50
SIZE
BODY CHEST
TOP LENGTH
18
51
81
20
56
86
22
61
91
24
66
97
26
71
102
28
76
107
30
79
112
32
81
117
34
86
122
36
91
127
SIZE TO AGE
Mentioned below is an indicative size comparison between the size and our recommend age group. We suggest using this as a reference when selecting a suitable size. Please note that if you prefer looser fit or feel the height/weight is above average, then a size up may be suitable.
SIZE
SIZE TO AGE
18
12-18 Months
20
18-24 Months
22
2-3 years
24
4-5 years
26
6-7 years
28
8-9 years
30
10-11 years
32
12-13 years
34
14-15 years
36
16+ years
HOW TO MEASURE
Chest: Wrap the tape measure under the armpits, around the fullest part of your chest.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
FASHION ACCESSORIES
FOOTWEAR
BANGLES
SIZE
CIRCUMFERENCE (INCH)
CIRCUMFERENCE (CM)
INNER DIAMETER (INCH)
INNER DIAMETER (CM)
1.12
4.7
11.93
1.16
3.81
1.14
5.09
12.92
1.5
2.94
2
6.27
15.92
2.00
5.08
2.2
6.67
16.94
2.125
5.39
2-4
7.06
17.93
2.25
5.71
2-6
7.46
18.94
2.375
6.03
2-8
7.85
19.93
2.5
6.35
2-10
8.24
20.92
2.625
6.66
HOW TO MEASURE
FOR DIAMETER
Take a bangle you already own and place it on scale. Measure the inner diameter and use the following chart to determine the size.
FOR CIRCUMFERENCE
Take a thread put around the bangle. Measure the length of the thread with ruler and use the following chart to determine the size.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
MEN’S FOOTWEAR
UK
US
EUR
7
8
40.5
8
9
42
9
10
44
10
11
45
11
12
46.5
12
13
47.5
BOY’S FOOTWEAR
UK
US
EUR
7
8
24
8
9
25
9
10
27
10
11
28
11
12
29
12
13
31
13
14
32
1
2
33
2
3
35
3
4
36
4
5
37
GIRLS FOOTWEAR
UK
US
EUR
8
9
25
9
10
27
10
11
28
11
12
29
12
13
31
1
2
33
2
3
35
3
4
36
4
5
37
LADIES FOOTWEAR
UK
US
EUR
3
5
36
4
6
37
5
7
38
6
8
39
7
9
41
8
10
42
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
Shipping information
We now ship globally with three easy delivery methods (subject to your country).
Free Shipping above :
- £75 in UK Mainland
- £100 in USA, France, Germany, Ireland, Netherlands, Sweden, Switzerland
Ship to Home
Get your item(s) delivered to a convenient address. We deliver 5 days a week, unless you have selected a weekend delivery option. Delivery options are available in over 100 countries.
Ship to Store
You can now select to ship your goods to your nearest store for a convenient delivery experience. We now have over 2000 partner stores throughout Europe in our network.
Ship to a Diya store
You can select to ship to the Diya store, based in Luton, for a free and 7 day collection service.
Payment
Credit/Debit Card Payment
We accept all major credit and debit cards online and through our call centre.
RETURNING GOODS
Returning Your Order
Not totally happy with your online order? Not a problem! We’re happy to accept returns – just make sure that you:
Send them to us exactly as you received them (no wearing them first!)
Get them back to us within 14 days of receipt
Include your dispatch note as proof of purchase and populate the returns form
Reasons For Returning
We’ll accept returns for any of the following reasons:
The pieces are of unsatisfactory quality
The pieces are not as described on-site
The pieces do not fit
You no longer want these pieces
International Return Policy
In case, a customer refuses to accept the parcel for one of the following reasons, but not limited to these: customs, taxes and/or duties, the shipping costs will not be refunded. Moreover, the customer will also be charged for the return cost of the parcel, as per the costing provided by the carrier, which may or may not be the same as outbound shipping cost
Restrictions
We’re unable to accept returns on the following items, for hygiene reasons:
Pierced jewellery (including earrings)
Hosiery
Cosmetic products
Incomplete returns – (not all parts are returned)
Items used/damaged by customers
Unfortunately, if any of the above are returned, we are unable to offer a refund and the items will incur a return postage charge or may not be returned..
HOW TO RETURN YOUR ORDER
Returns By Post
We always recommend that you use a tracked delivery option when sending parcels back from both with in and outside the UK. Send your return to:
Diya Online
320 Selbourne Road
Luton
LU4 8NU
United Kingdom
Exchanges
We’re not currently able to offer online exchanges, so simply follow all the returns steps and place a new order on-site. Items can be returned to on of our stores and an exchange can be made at the manager’s discretion.
Refunds
Please allow 14 days from the date you return your order to us for your refund to appear in your bank account. If you’re ordering in a currency other than Pounds Sterling your refund will be issued in your local currency at your bank or card issuer’s exchange rate. Remember that unless your entire order was faulty, we’re unable to offer a refund on shipping costs.
For any queries regarding your return/exchange please email us at help@diyaonline.comPlease see our terms and conditions for further applicable information.
Quality Assurance
Along with many other benefits, one the key strengths we have at Diya, is that we are one of the few Asian Fashion brands that manage the full 360 degrees of our product. From fabric production, designing, embroidery, cutting, grading, to packaging, we manage everything for each garment. We are thus able to control and manage the fit and quality of every piece and ensure what you see in the picture is what you get.
Our stringent quality assurance builds quality into each step of the manufacturing process including designing, production, and beyond. Quality control is practiced right from the initial stage of sourcing raw material to the final stage of finished garment.
Diya outfits are assessed for quality in the pre-production phase, during production, and with a final inspection after the product has been completed.
The final product quality is assured in terms of fabric and trims quality, garment construction, and final finished item.
AYNA
JACKET / ABAYA
CO-ORDS
BOTTOMS
CO-ORDS
JACKET / ABAYA
JACKET / ABAYA
JACKET / ABAYA
All measurements mentioned below are Actual Body measurements.
JACKET / ABAYA
Garment measurements are 2” – 4" / 5 –10 cm more than your body measurement to allow ease, subject to fabric and style.
LENGTHS
Our garments are available in 3 different lengths 52”, 56”, 60”. Measure yourself from the highest point of your shoulder to the floor and choose the nearest length.
Alternatively, you can gauge your appropriate length based on your height. Please note, these are based on if you are wearing flats. If you choose to wear heels buy a length up.
Length 52” - For Height 4’12” to 5’2”
Length 56” - For Height 5’3” to 5’6”
Length 60” - For Height 5’7” to 5’9”
ABAYAS / JACKETS (Inches)
SIZE
UK
BUST
WAIST
HIP
XXS
6
34
28
36
XS
8
36
30
38
S
10
38
32
40
M
12
40
34
42
L
14
42
36
44
XL
16
44
38
46
XXL
20
48
45
50
ABAYAS / JACKETS (CM)
SIZE
UK
BUST
WAIST
HIP
XXS
6
87
72
92
XS
8
92
77
97
S
10
97
82
102
M
12
102
87
107
L
14
107
92
112
XL
16
112
97
117
XXL
20
122
115
127
International Sizes
Size
UK
US
EUR
XXS
6
4
34
XS
8
6
36
S
10
8
38
M
12
10
40
L
14
12
42
XL
16
14
44
XXL
20
18
48
HOW TO MEASURE
BUST: Wrap the tape measure under your armpits, around the fullest part of your chest.
WAIST: Measure the waist circumference at the smallest part of the waist. For most women this is about an inch above the belly button.
HIP: Measure the fullest part of the hips. This is roughly the area you sit on when you sit down.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
CO-ORDS
Garment measurements are 2” – 4" / 5 –10 cm more than your body measurement to allow ease, subject to fabric and style.
CO-ORDS (Inches)
SIZE
UK
BUST
WAIST
HIP
XXS
6
34
28
36
XS
8
36
30
38
S
10
38
32
40
M
12
40
34
42
L
14
42
36
44
XL
16
44
38
46
XXL
20
48
45
50
CO-ORDS (CM)
SIZE
UK
BUST
WAIST
HIP
XXS
6
87
72
92
XS
8
92
77
97
S
10
97
82
102
M
12
102
87
107
L
14
107
92
112
XL
16
112
97
117
XXL
20
122
115
127
International Sizes
Size
UK
US
EUR
XXS
6
4
34
XS
8
6
36
S
10
8
38
M
12
10
40
L
14
12
42
XL
16
14
44
XXL
20
18
48
HOW TO MEASURE
BUST: Wrap the tape measure under your armpits, around the fullest part of your chest.
WAIST: Measure the waist circumference at the smallest part of the waist. For most women this is about an inch above the belly button.
HIP: Measure the fullest part of the hips. This is roughly the area you sit on when you sit down.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
BOTTOMS
Garment measurements are 2” – 4" / 5 –10 cm more than your body measurement to allow ease, subject to fabric and style.
BOTTOMS (INCHES)
SIZE
UK
WAIST
HIP
S
8/10
28
41
M
12
30
43
L
14
32
45
XL
16
34
47
XXL
20
38
51
BOTTOMS (CM)
SIZE
UK
WAIST
HIP
S
8/10
72
105
M
12
77
110
L
14
82
115
XL
16
87
120
XXL
20
97
130
International Sizes
Size
UK
US
EUR
XXS
6
4
34
XS
8
6
36
S
10
8
38
M
12
10
40
L
14
12
42
XL
16
14
44
XXL
20
18
48
HOW TO MEASURE
BUST: Wrap the tape measure under your armpits, around the fullest part of your chest.
WAIST: Measure the waist circumference at the smallest part of the waist. For most women this is about an inch above the belly button.
HIP: Measure the fullest part of the hips. This is roughly the area you sit on when you sit down.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
CO-ORDS
Garment measurements are 2” – 4" / 5 –10 cm more than your body measurement to allow ease, subject to fabric and style.
CO-ORDS (Inches)
SIZE
UK
BUST
WAIST
HIP
XXS
6
34
28
36
XS
8
36
30
38
S
10
38
32
40
M
12
40
34
42
L
14
42
36
44
XL
16
44
38
46
XXL
20
48
45
50
CO-ORDS (CM)
SIZE
UK
BUST
WAIST
HIP
XXS
6
87
72
92
XS
8
92
77
97
S
10
97
82
102
M
12
102
87
107
L
14
107
92
112
XL
16
112
97
117
XXL
20
122
115
127
International Sizes
Size
UK
US
EUR
XXS
6
4
34
XS
8
6
36
S
10
8
38
M
12
10
40
L
14
12
42
XL
16
14
44
XXL
20
18
48
HOW TO MEASURE
BUST: Wrap the tape measure under your armpits, around the fullest part of your chest.
WAIST: Measure the waist circumference at the smallest part of the waist. For most women this is about an inch above the belly button.
HIP: Measure the fullest part of the hips. This is roughly the area you sit on when you sit down.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
All measurements mentioned below are Actual Body measurements.
JACKET / ABAYA
Garment measurements are 2” – 4" / 5 –10 cm more than your body measurement to allow ease, subject to fabric and style.
LENGTHS
Our garments are available in 3 different lengths 52”, 56”, 60”. Measure yourself from the highest point of your shoulder to the floor and choose the nearest length.
Alternatively, you can gauge your appropriate length based on your height. Please note, these are based on if you are wearing flats. If you choose to wear heels buy a length up.
Length 52” - For Height 4’12” to 5’2”
Length 56” - For Height 5’3” to 5’6”
Length 60” - For Height 5’7” to 5’9”
ABAYAS / JACKETS (Inches)
SIZE
UK
BUST
WAIST
HIP
XXS
6
34
28
36
XS
8
36
30
38
S
10
38
32
40
M
12
40
34
42
L
14
42
36
44
XL
16
44
38
46
XXL
20
48
45
50
ABAYAS / JACKETS (CM)
SIZE
UK
BUST
WAIST
HIP
XXS
6
87
72
92
XS
8
92
77
97
S
10
97
82
102
M
12
102
87
107
L
14
107
92
112
XL
16
112
97
117
XXL
20
122
115
127
International Sizes
Size
UK
US
EUR
XXS
6
4
34
XS
8
6
36
S
10
8
38
M
12
10
40
L
14
12
42
XL
16
14
44
XXL
20
18
48
HOW TO MEASURE
BUST: Wrap the tape measure under your armpits, around the fullest part of your chest.
WAIST: Measure the waist circumference at the smallest part of the waist. For most women this is about an inch above the belly button.
HIP: Measure the fullest part of the hips. This is roughly the area you sit on when you sit down.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
All measurements mentioned below are Actual Body measurements.
JACKET / ABAYA
Garment measurements are 2” – 4" / 5 –10 cm more than your body measurement to allow ease, subject to fabric and style.
LENGTHS
Our garments are available in 3 different lengths 52”, 56”, 60”. Measure yourself from the highest point of your shoulder to the floor and choose the nearest length.
Alternatively, you can gauge your appropriate length based on your height. Please note, these are based on if you are wearing flats. If you choose to wear heels buy a length up.
Length 52” - For Height 4’12” to 5’2”
Length 56” - For Height 5’3” to 5’6”
Length 60” - For Height 5’7” to 5’9”
ABAYAS / JACKETS (Inches)
SIZE
UK
BUST
WAIST
HIP
XXS
6
34
28
36
XS
8
36
30
38
S
10
38
32
40
M
12
40
34
42
L
14
42
36
44
XL
16
44
38
46
XXL
20
48
45
50
ABAYAS / JACKETS (CM)
SIZE
UK
BUST
WAIST
HIP
XXS
6
87
72
92
XS
8
92
77
97
S
10
97
82
102
M
12
102
87
107
L
14
107
92
112
XL
16
112
97
117
XXL
20
122
115
127
International Sizes
Size
UK
US
EUR
XXS
6
4
34
XS
8
6
36
S
10
8
38
M
12
10
40
L
14
12
42
XL
16
14
44
XXL
20
18
48
HOW TO MEASURE
BUST: Wrap the tape measure under your armpits, around the fullest part of your chest.
WAIST: Measure the waist circumference at the smallest part of the waist. For most women this is about an inch above the belly button.
HIP: Measure the fullest part of the hips. This is roughly the area you sit on when you sit down.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
All measurements mentioned below are Actual Body measurements.
JACKET / ABAYA
Garment measurements are 2” – 4" / 5 –10 cm more than your body measurement to allow ease, subject to fabric and style.
LENGTHS
Our garments are available in 3 different lengths 52”, 56”, 60”. Measure yourself from the highest point of your shoulder to the floor and choose the nearest length.
Alternatively, you can gauge your appropriate length based on your height. Please note, these are based on if you are wearing flats. If you choose to wear heels buy a length up.
Length 52” - For Height 4’12” to 5’2”
Length 56” - For Height 5’3” to 5’6”
Length 60” - For Height 5’7” to 5’9”
ABAYAS / JACKETS (Inches)
SIZE
UK
BUST
WAIST
HIP
XXS
6
34
28
36
XS
8
36
30
38
S
10
38
32
40
M
12
40
34
42
L
14
42
36
44
XL
16
44
38
46
XXL
20
48
45
50
ABAYAS / JACKETS (CM)
SIZE
UK
BUST
WAIST
HIP
XXS
6
87
72
92
XS
8
92
77
97
S
10
97
82
102
M
12
102
87
107
L
14
107
92
112
XL
16
112
97
117
XXL
20
122
115
127
International Sizes
Size
UK
US
EUR
XXS
6
4
34
XS
8
6
36
S
10
8
38
M
12
10
40
L
14
12
42
XL
16
14
44
XXL
20
18
48
HOW TO MEASURE
BUST: Wrap the tape measure under your armpits, around the fullest part of your chest.
WAIST: Measure the waist circumference at the smallest part of the waist. For most women this is about an inch above the belly button.
HIP: Measure the fullest part of the hips. This is roughly the area you sit on when you sit down.
DISCLAIMER
The measurements mentioned are approximate and may vary slightly from style to style.
Shipping information
We now ship globally with three easy delivery methods (subject to your country).
Free Shipping above :
- £75 in UK Mainland
- £100 in USA, France, Germany, Ireland, Netherlands, Sweden, Switzerland
Ship to Home
Get your item(s) delivered to a convenient address. We deliver 5 days a week, unless you have selected a weekend delivery option. Delivery options are available in over 100 countries.
Ship to Store
You can now select to ship your goods to your nearest store for a convenient delivery experience. We now have over 2000 partner stores throughout Europe in our network.
Ship to a Diya store
You can select to ship to the Diya store, based in Luton, for a free and 7 day collection service.
Payment
Credit/Debit Card Payment
We accept all major credit and debit cards online and through our call centre.
RETURNING GOODS
Returning Your Order
Not totally happy with your online order? Not a problem! We’re happy to accept returns – just make sure that you:
Send them to us exactly as you received them (no wearing them first!)
Get them back to us within 14 days of receipt
Include your dispatch note as proof of purchase and populate the returns form
Reasons For Returning
We’ll accept returns for any of the following reasons:
The pieces are of unsatisfactory quality
The pieces are not as described on-site
The pieces do not fit
You no longer want these pieces
International Return Policy
In case, a customer refuses to accept the parcel for one of the following reasons, but not limited to these: customs, taxes and/or duties, the shipping costs will not be refunded. Moreover, the customer will also be charged for the return cost of the parcel, as per the costing provided by the carrier, which may or may not be the same as outbound shipping cost
Restrictions
We’re unable to accept returns on the following items, for hygiene reasons:
Pierced jewellery (including earrings)
Hosiery
Cosmetic products
Incomplete returns – (not all parts are returned)
Items used/damaged by customers
Unfortunately, if any of the above are returned, we are unable to offer a refund and the items will incur a return postage charge or may not be returned..
HOW TO RETURN YOUR ORDER
Returns By Post
We always recommend that you use a tracked delivery option when sending parcels back from both with in and outside the UK. Send your return to:
Diya Online
320 Selbourne Road
Luton
LU4 8NU
United Kingdom
Exchanges
We’re not currently able to offer online exchanges, so simply follow all the returns steps and place a new order on-site. Items can be returned to on of our stores and an exchange can be made at the manager’s discretion.
Refunds
Please allow 14 days from the date you return your order to us for your refund to appear in your bank account. If you’re ordering in a currency other than Pounds Sterling your refund will be issued in your local currency at your bank or card issuer’s exchange rate. Remember that unless your entire order was faulty, we’re unable to offer a refund on shipping costs.
For any queries regarding your return/exchange please email us at help@diyaonline.comPlease see our terms and conditions for further applicable information.
This lined straight silk dress with boat neckline, side slits and back zip is paired with matching lined silk trousers. The set comes along with a contrasting georgette floral print dupatta.
Time To Ship
i
The time required to get your order ready for dispatch