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International Delivery


International delivery is available to the following countries at the charges shown. Delivery times do vary depending on the country. Should you require any further assistance then please contact our Customer Services Team on 0207 0434824 or email then at admin@diyaonline.com.

COUNTRY INTERNATIONAL STANDARD DELIVERY TIMES & COSTS

STANDARD DELIVERY TIMES

In working days (Mon-Fri) once order has been dispatched

COST OF SHIPPING
Austria 3 £11.00
Belgium 2 £7.50
Bosnia 4-6 £18.00
Bulgaria 4-7 £18.00
Croatia 4-6 £15.00
Czech Republic 3-4 £12.00
Denmark 3 £11.00
Estonia 4-5 £15.00
Finland 4-5 £15.00
France 2-3 £9.50
Germany 2-3 £8.50
Greece 4-9 £18.00
Hungary 4 £15.00
Iceland 4-6 £18.00
Italy 3-4 £12.00
Latvia 4-6 £18.00
Lithuania 4-6 £18.00
Luxembourg 2 £8.50
Netherlands 2 £8.50
Norway 4-6 £18.00
Poland 4 £15.00
Portugal 4-5 £15.00
Romania 4-6 £18.00
Serbia 4-7 £18.00
Slovakia 3-4 £12.00
Slovenia 4-5 £15.00
Spain 3-4 £15.00
Sweden 4-5 £15.00
Switzerland 3 £11.00

Duty & VAT

All deliveries to destinations outside the EU are subject to import duties and taxes, which are levied by the importing country at the time the delivery arrives in your country. All applicable duties, fees and any additional charges for customs clearance will be the responsibility of the customer.

The price displayed for goods/services remains the same for all customers regardless of the country of delivery. For deliveries to the EU, this price includes VAT (or VAT equivalent) at the current rate. Although this price is the same for deliveries outside the EU, where VAT (or VAT equivalent) may not be applicable, customers are not entitled to any discount or refund to account for the differences in tax treatment and will pay the same price for the item as a customer placing an order for delivery to the EU (including the Channel Islands and Canary Islands). Other components of the total price at the checkout, including delivery charge, will vary for each customer.

Postage

Once your order has been dispatched, you will receive various notifications from the courier either by email or SMS, to keep you informed about your forthcoming delivery. If you do not hear anything or still don’t have your order after 10 working days after having placed your order, then please contact us at admin@diyaonline.com

Postage promotions may be on offer via our website and call centre, with varying minimum spend values. These offers are only applicable for mainland UK customers. Northern Ireland, Scottish Highlands, Isle of Scilly, Isle of Man and all EU and Non-EU Countries are excluded from this in their entirety.

* Exceptions apply, please see our full Terms and Conditions for more information.